|
Policies
Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.
By using the pages in this site, you agree to these terms and conditions. If you do not agree, you should not use this site.Order Placement:
Your order is usually shipped within 24 business hours or less after it is received. Most customers, depending on their location, receive their order within 3-5 business days after the product(s) has(have) been shipped out.
Orders canceled by the customer after the credit card has been processed will be charged a 5% fee to cover associated non-refundable merchant fees. Should a customer refuse a delivery as an attempt to cancel an order or decides to return an order that has been processed and shipped, the customer still assumes full return liability and costs of 15% (this includes all applicable return freight charges, as well as restocking fees in addition to the 5% merchant fees stated above). Please note that weekly specials, super sales, or any other type of temporary deep discounted item cannot be purchased at a further discounted rate for wholesale/bulk customers. Wholesalers may also not use coupon codes, unless verbally instructed otherwise by MagnetGiant.com staff.
Large orders that contain items on back order will be shipped separately - we send what we have in stock right away, and will ship the rest later. You will be notified by email should this be the case. If the majority of the products you ordered are on back order for more than 5 days, you will also be notified by email. Payment: We accept Visa, MasterCard, Discover and American Express. Your credit card will be charged once the order has been received, unless the majority of your order is on back order - if this is the case, you will be charged at the time of shipment of these products. We accept Visa, MasterCard, Discover and American Express.
Refunds
Purchases are not refundable.
You can get store credit if the item/s is in "as new condition".
Exchanges Policy:
Please contact our customer service department at 1-800-944-2686 or 1-954-261-6301 if you have any questions about the process outlined below. Simply send the product(s) back with a copy of the packing slip or invoice, and write instructions on what you would like to do. The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear. Sorry, used products cannot be credited back (refunded) or exchanged for a new product, unless noted otherwise. By wearing or using the product got the first time, our refund/exchange policy is void, unless a guarantee is noted on our website. The product is subject to a final inspection before your return is processed. Shipping costs and a 15% non-refundable credit card and handling charge are deducted from the credit amount in case of a refund. We are not responsible for shipping damages or lost packages on return shipping; we recommend you ship using a tracking number. Allow 1-2 weeks for money return in the case of a refund. For safety reasons, food/supplement products cannot be exchanged or returned, unless noted otherwise. When returning an item for refund that came with a free gift, the gift's value will be deducted from the total refund. Please note that a $2.50 flat shipping fee is assessed for each exchange package that is sent out (this shipment may include multiple items), in addition to any applicable upsizing fees or other price differences. Should the item(s) being exchanged amount to less than the price of the original item(s), then credit will be issued, minus fees, as outlined above.
Wholesale customers, please note the following: "sales are final. You have a 5 day inspection period starting the date of delivery, and you may return any broken/damaged items within this period. We will not accept a return on wholesale items after this period has passed, or once any item has been resold."
Privacy Policy
Privacy of personal information is an important principle for us. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We strive to be open and transparent regarding how we handle personal information.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Disclaimer
No medical claims are intended or implied for any products sold at this website. The purchaser accepts full responsibility for the safe and proper use of these products. Pain is a signal that something maybe wrong with your body and you should consult your medical doctor.
According to published clinical studies, magnet use has no side effects. Magnets may relieve pain temporarily but do not cure any condition.
Please make note of the following:
- Do not use magnet therapy products if you have a pacemaker or other implanted medical devices.
- It is not recommended for use during pregnancy.
- Do not use magnetic products over an open wound or in conjunction with any transdermal drug patch.
- Keep magnetic products at least six inches away from credit cards, computer drive and diskettes, magnetic tapes, watches or video equipment as loss of data may result.
Please know your country's import policy. The buyer is responsible for any import restrictions, prohibited import items, taxes, tariffs, fees, duties, etc. Underage Use: If you are under 18 years of age and wish to purchase products, please have your parents or guardians do so. Any purchase or attempted purchase by someone under 18 years of age will be considered fraudulent, and we will not be held liable for any purchases made by said persons.
Disclaimer and Copyright:
Magnet Giant, Inc. is providing this site and its contents on an "as is" basis, and makes no representations or warranties of any kind with respect to this site or its contents. Magnet Giant, Inc. disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Magnet Giant, Inc. does not represent or warrant that the information accessible via this site is accurate, complete or current. The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your physician or health care practitioner regarding the suggestions and recommendations made at this web site. Magnet Giant, Inc. assumes no responsibility for any kind of claims that various manufacturers make about their products. Except as specifically stated on this site, neither Magnet Giant, Inc. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. We reserve the right to refuse service to anyone, for any reason.
